Such fraud is only possible if the user grants someone access to their device and any such transactions are not due to an issue with AnyDesk’s application.
Fraudsters using remote desktop applications such as (but not limited to) AnyDesk to gain remote access to a user’s mobile device and carry out transactions has become more frequent. Fraudsters are always looking for new channels to target people with. We’re sorry for those who have been affected by these scams. In addition, AnyDesk uses banking-standard TLS 1.2 technology to protect users’ computers, as well as RSA 2048 asymmetric key exchange encryption to verify every connection. It’s completely secure and a tool for when IT experts want to work on remote devices without being on-site. AnyDesk itself is secure, trusted and used by millions of people and 15,000 companies in 165 countries. The RBI’s warning was not about AnyDesk as an application, but the scammers who use remote access software to pretend to be from banks and other institutions and trick users into giving them access. Fraudsters are using the app to access sensitive, personal information leading to frauds. Police have registered a case under sections 420 (cheating) and 120B (criminal conspiracy) of the Indian Police Code at the Sector 39 police station.In February, the Reserve Bank of India sent an alert to banks and payment systems operators against use of AnyDesk. Instead of searching customer care numbers on Google, use the company websites for finding customer care numbers to avoid being duped,” he added. “The residents should not download such apps that can give remote access to the mobile or laptop. The fraudsters then use the same to steal your data and access your bank account to fraudulently withdraw money.” Speaking about the use of Anydesk in such crimes, police’s cybercrime investigation cell in-charge Hari Om said, “Anydesk provides remote access to your laptop or mobile, on whichever device you download it. However, the swindlers used the app to withdraw the amount- ₹19,000 and ₹53,000 in separate instalments from her bank account.
Upon contacting them, she was told that her orders had been cancelled and was asked to download anydesk app for further help. In her complaint, Shaffy of Sector 38, said she purchased a few items online from the Gift app, but after they were not delivered, she looked up the customer care contact on the internet and found two mobile numbers. A 28-year-old resident of Sector 38 lost ₹72,000 in an online fraud.
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